Returns & Exchanges
At STUDIO MUI, we want you to be completely satisfied with your purchase. If your items aren't quite right, you can return or exchange them within 14 days of delivery provided they are in their original, unworn condition.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags, dust bags, and labels remain attached and intact.
Ship the Items
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 3 business days of your request.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing